HEALTH CARE
Whether you work in a hospital, general medical practice, dental practice, specialist
office, locum, pathology lab, clinic, psychology or mental health services, allied health
centre, physiotherapist or chiropractor, you will see real results through text messaging.
You can automate your communications to patients to set up medication reminders,
appointment reminders or alerts to changes in situation based on triggers unique to
each patient. Or send ad hoc blasts when circumstances change; text messaging is
incredibly useful for circulating information on changes in regulation, medication
availability, staffing, professional development trainings and more.
Statistically, SMS appointment reminders significantly reduce the number of missed
appointments in the medical arena. By sending out text message reminders,
appointment no-shows or lateness can be dramatically reduced.
Want to reduce appointment non-attendance at your business? Integrate your medical
appointment scheduling tool with One Service Communications Platform and have text
message reminders sent 24 hours ahead of every appointment. With long wait times for
specialist appointments, this can be especially useful as patients can easily forget their
future appointments, especially if they booked it verbally and have no written record of it.
Benefits of text message automation to communicate with
your patients:
Reminders to take medication
Educational messaging – eg. tips about diet, exercise, healthy living
Health alerts – eg. measles outbreak in the area
Contact tracing – minimise impact of deadly viruses by communicating quickly with
those who may have been in the same vicinity as those infected
Annual reminders – eg. encouraging patients to get their flu vaccine, book their annual
dental scale and clean, yearly general checkup
Regular reminders – do you see patients on a monthly, 6-8 weekly or several times a
year basis? Send reminders to rebook to ensure your patients get the best care.
SMS example – text message reminder to take medication
Internal Healthcar
Our SMS service has a variety of applications that make it an extremely valuable
resource. As well as communicating test results, sending appointment reminders and so
on, they can also be used as a key part of a public health campaign to raise awareness
about health conditions, health warnings, or other useful information.
● Sending confirmations and reminders for appointments
● Sending out alerts to doctors, nurses, and other staff
● Informing patients of test results, or of the need to make further appointments
● Sending health warnings or public health information
● Communicating with suppliers
● Reminders of overdue bills/accounts payabl