BANKING AND FINANCE SECTOR
Finance and Banking
Multichannel messaging has become one of the most popular methods of
communication with customers in the finance and banking sectors. This kind of rapid
direct communication is perfect for a sector that handles confidential and time-sensitive
customer information.
BENEFITS OF USING ONE-SERVICE AS A BANK
● Easy customer access to account balance/statements
● Provides alerts to help prevent fraud
● Notifies customer of changes to policy terms, interest rates or charges
● Provides timely policy renewal notifications
● Keeps customers up to date with the process of claims
● The creation of greater brand awareness and customer loyalty via the use of
multichannel mobile marketing
HOW BULK SMS SERVICES BENEFITS CUSTOMERS
Customers can avail the advantage of bulk SMS service and stay updated with their
account-related information without stepping into the physical branches. They need to
send SMS to the banks, and relevant information will pop up on their mobile screen.
Customers can stay informed by receiving:
• Low balance alerts
• Bill/ Utility payment alerts
• Transaction confirmations SMS
• Authentication OTP, validation codes
• Automated text alerts for payment updates
• Account balance details through SMS banking
Private banking institutions can promote their products to the customers and encourage
them to sign-up for new financial services. With an effective SMS marketing campaign,
the finance companies can reach a broad audience and efficiently convey their
message. Fine-tune your campaign and get qualified leads by displaying a short web
URL link that works as ‘call-to-action’.
Grab the opportunity to serve your customers exceptionally through responsive and
quick SMS service with the highest success rate. Another benefit of bulk SMS for
banks is that individual branches can measure their performance by sending out
surveys and feedback. Banks can measure the success of their services and map their
offerings accordingly for a better customer experience.
Customer notification
Mass sending of personalized SMS messages with the option to schedule and control
the speed of dispatching. Notify customers about their account status, payment details,
balance receipts, deposits, and withdrawal information to keep them updated with their
account activity.
Broadcast message within seconds to thousands of customers with just a click, Clients
service updates, general security information, availability of new banking services,
service unavailability information related to network or system error, system
maintenance and public holidays.
OTP verification
One-time Password SMS code for user verification is a highly trustworthy level of
authorization.
Logs in by phone number, Submits profile for approval, Accesses Wi-Fi network, Connects
loyalty program.Al Phone number confirmation without SMS or a monthly fee, Flash call service is
an alternative to SMS for user verification. Instead of an SMS, the user receives a call from a phone
number, where the last 4 digits of the number are the authorization code. Flash call will help users to
quickly and affordably verify passwords or contact information, improving the customer experience
and generally reducing the risk of Fraud..